The delivery of the Products purchased by the Customer on (hereinafter referred to as the Site) is carried out by express courier to the shipping address indicated by the Customer in the Order. The compilation of the data necessary for the shipment is carried out directly by the Customer, therefore I BIJOUX DELL'ANNO SRL cannot be held responsible for non-delivery in the event of incorrect indication of the data.

Delivery times for products vary according to the country of delivery: 36-48 hours for Italy, 48-72 hours for Europe, 3 or more working days for countries outside Europe, after 24 hours from the date of receipt of the Order by I BIJOUX DELL'ANNO SRL.

Delivery times are purely indicative and do not represent binding terms for I BIJOUX DELL'ANNO SRL. Delays in the delivery of the products can be caused: by the temporary unavailability of the Products, by malfunctions in the service by the courier, by force majeure or by recurring holidays; the mere lengthening of delivery times does not entitle the Customer to any compensation. In any case, delivery will take place at the latest within thirty days from the date of conclusion of the contract.

With reference to Personalized Products, the expected delivery times are normally different as technical times will be necessary due to the creation and processing of the personalisation. The complete delivery of an Order with Personalized Products may therefore take longer, generally one day more. In any case, even for customized products, delivery will take place at the latest within thirty days from the date of conclusion of the contract.

When the Products are delivered to the courier, the Customer will receive a shipment confirmation via e-mail ("Shipping Confirmation" as defined above). The Shipping Confirmation will contain a control number and/or the link that will be used to track the status of the shipment online. Delivery will be made on working days during normal office hours, excluding Saturdays and national holidays. The delivery obligation is understood to be fulfilled by transferring the material availability of the Product to the Customer or to the third party authorized by the latter for collection. The Shipping Confirmation is the moment in which the contract between I BIJOUX DELL'ANNO SRL and the Customer is completed.

In the event of non-delivery of the Products within the term of thirty days, the Customer is required to invite I BIJOUX DELL'ANNO SRL to make the delivery within an additional term appropriate to the circumstances and is entitled to terminate the contract only if the additional term so granted should expire without the Products having been delivered. Delivery times are purely indicative since, in particularly intense periods of the season, such as - by way of example - on the occasion of important finals or the launch of the new match shirts, times may be slightly longer due to peak requests.

If the ordered product is unavailable, I BIJOUX DELL'ANNO SRL will notify the Customer via e-mail and the procedure described in point 2.4 will be carried out.

The total price visible to the customer at the end of the order in the report prospectus is inclusive of shipping costs which vary according to the country of destination (the customer can view the cost online at the end of the Order before confirming it) but not any customs duties and/or additional taxes on the sale, necessary for the importation of goods into foreign territory; moreover, a request for integration is possible for some types of shipments if, at the time of the order, it is not possible to accurately calculate the shipping costs.

If the shipment is destined for a country outside the European Union, the goods may be subject to the imposition of customs duties and any sales taxes. Any additional charges relating to customs clearance will be the sole responsibility of the recipient. In the event of refusal of the goods by the Customer or non-delivery for other reasons (e.g. incorrect address and/or telephone number of the recipient; repeated absence of the recipient, etc.) the recipient will be charged and withheld from the refund of the price of the goods from the Customer, the amount to cover the following expenses: "shipping of goods" + "return of goods" + "customs for return". Customs duties and any taxes vary according to the country of destination and are applied upon arrival of the goods in the same country. For information relating to the amount of duties and any taxes, and the procedures for customs clearance of the goods, it is advisable to contact the competent Customs Offices of the country of destination.

Prospectus for shipping costs and useful info:


Cost of Shipping


€5.00 (free for orders over €49.99)

Europe and Rest of the World



* I BIJOUX DELL'ANNO SRL reserves the right to ask the customer for an integration of the shipping costs, where necessary, due to the additional costs that may be requested by the carrier and cannot be estimated at the time of placing the Order as established by the 'art 48 Legislative Decree 206/2005 lett. C) which requires you to indicate:

“ the total price of the goods or services inclusive of taxes or, if the nature of the goods or services makes it impossible to reasonably calculate the price in advance, the method of calculating the price and, if applicable, all additional shipping costs , delivery or postal or, if such costs cannot reasonably be calculated in advance, an indication that such costs may be charged to the consumer ”.



Version updated on 01/12/2020